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Chris Newman - CEO



Chris is President of Operations, and Co-founder of Mission Critical Services Inc as well as Co-founder of Mission Critical Supply, Inc., (MCSI). Prior to starting MCS Chris was responsible for overseeing the daily mission critical Operations at Integrated Power Solutions. Chris had spent 10 years operating and owning his own business as a General Contractor specializing in mission critical government contracts. Previous to this, Chris worked in the telecom industry as mission critical Technical specialist for Bellsouth. Chris also was a member of the Florida National Guard where he gained his mission critical background experience as an Electronic Technical Engineer.

Adam Crews - President



Adam has been in the mechanical and electrical industries for 38 years. He has spent those years in Building Operations Management, Facilities Operations Management, and Critical Facilities Management. Prior to starting at MCS, Adam was responsible for two major critical facility data centers, as well as operations management for the Jacksonville Veterans Memorial Arena. Adam is also an active member of the 7x24 Carolinas Chapter, a member of BOMA, and also achieved his RPA Designation through the Building and Managers Institute.

Shelia Olander - CFO



Shelia has been working in our Financial Reporting Group for (13) years. During that time she has been responsible for invoicing, collections, and financial reporting to Management. Shelia is an essential member of our Management Team in areas of cost control, state tax reporting, and payroll. She has shown leadership in advising Senior Management in all areas of Financial Management during the incredible fast growth of Mission Critical Services Inc. Shelia is a trusted member of The Mission Critical Companies Management Team.

Bill West - VP of Engineering



Bill is a performance driven Power System Engineer with more than 30 years of expertise and extensive knowledge of the Power Protection Industry for Mission Critical Applications.

Bill provides highly skilled technical experience & knowledge to the Field Engineers at MCS in the day to day operations plus he manages the Northeast Region. Bill works as a detailed oriented professional, accomplishing sophisticated achievements, with positive outcomes.

TECHNICAL SKILLS & STRENGTHS to The Mission Critical Companies

  • Extensive knowledge on all UPS manufactured products.

  • Ability to adapt to a wide variety of on-site applications & situations, highlighting creative problem-solving skills insuring Uptime to MCS customers

  • Perform superior work under pressure.

  • Excellent customer service skills.

  • Works in a safe manner, following industry standard and safety practices.

  • He is a member of the 7x24 Exchange Carolinas.

  • Bill is a valuable member of the MCS Management Team.

Jennifer Cook - HR



Jennifer comes to us from the HVAC industry where she functioned as the Company General Manger. She has been with MCS since November 2020 and is the young mother of 5 children. She is now one of our National Service Coordinators, responsible for logistically moving the MCS Field Engineers to locations around the country every day & night. Jennifer understands the reality of urgency in the mission critical industry since coming from the HVAC services industry. She discusses with our customers each day their concerns or emergencies and dispatches our talented engineers to solve problems at facilities around America.

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